OFFERING HELP AND SERVICES
OFFERING HELP AND SERVICES
There
are 3 Magical Words:
ü
Please
ü
Sorry
ü
Thank you
These are the magic words that make a person feel important,
pacify tempers, strengthen bonds and at times mend strained relationships.
A. There are some ways to offer helps and to respond
them.
For example:
Ø
May I help you?
Ø
Can I help you?
Ø
Are you looking for something?
Ø
Would you like some help?
Ø
Do you need some help?
Ø
What can I do for you today?
Classification
INFORMAL |
NEUTRAL |
FORMAL |
Can I help u? Let me help you … Shall I … If you like I could … What can I do to help …? Would you like any help …? Is there anything I can do…? I will … |
Need some help? I’ll do it for you. Want a hand …? Can I help out? You look like you could do with some help… |
May I be of assistant? Might I help at all? Perhaps I could assist in some way? If we can be any of assistance, please do
not hesitate to contact us again. (usually for written) |
B. Responding Help
To respond help, people may accept or refuse an offer of helps. The common response for help is “Thank you”
Ø
Accepting a help or offering
NEUTRAL |
INFORMAL |
FORMAL |
That’s very kind of you. Yes, please. If you’re sure it’s no
trouble |
Cheers! Thanks very much. Just what I needed …! Lovely! / Great! |
You’re most kind. That’s
extremely kind/good/thoughtful of you.
|
Ø
Refusing
an offer or help
NEUTRAL |
INFORMAL |
FORMAL |
No, thank you. No,
really, I can manage. That’s
very kind of
you, but … Don’t
think so, thank you. No,
it’s all right, really. Thank
you for offering, but … No,
don’t bother, really.
|
No, it’s OK. Thanks Thanks
a lot, but … Nice
thought, but … No,
don’t worry.
|
It’s very good of you to offer, but … Please
don’t trouble yourself about … That’s
extremely kind of you, but … I’m very grateful for your offer. However, … |
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